General
Snerruútgáfan ehf. reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone.

Product delivery
All orders are processed the next working day. If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with Íslandspóstur hf and FedEx Corp and their delivery, transportation and insurance terms apply to the delivery. Snerruútgáfan ehf is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from Snerruútgáfan ehf to the buyer.

Cancellation right / right to return and refund.
If for any reason you are not pleased with our product, service, or prices, please don't hesitate to contact us. To make a successful return or a replacement order, send us an email at orders@snerra and please specify the following information:
 
Full name of puchaser, your order number, what you ordered, the date of purchase, and the amount that you paid for the item, and your e-mail address. Please notice that you must indicate the reason for the return/replacement in order to receive a refund or a credit. You should expect to receive your credit or refund four weeks from the date that we receive your returned item.
If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delived to the receiver. We cannot pay for return shipping charges unless we have made a shipping error.

Price
Please notice that the price on the internet can change without notice.

Confidentiality
The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party.
 
When returning items to our Customer Service Center, please indicate the reason for your return.
 
Please send all returns to:
Snerruútgáfan ehf
Skútuvogi 10f
IS-104 Reykjavik
Iceland